Included on the pages in this section you can find out more about the what engagement is currently happening or has recently taken place in relation to local services. Please use the links shown on the menu on the left of this page for further information.
We regularly hold open events in the community to discuss our plans, find out people’s experiences of health services and listen to patients’ health questions and health issues.
Sometimes the CCG needs to be more targeted in its approaches and will work close with local Voluntary and Community Sector groups as well as our service providers to be able to reach specific groups of patients.
There are often opportunities to contribute through online methods too, where appropriate rather than by having to attend face to face events to try to help enable patients, carers and family members share their views and experiences at times that work for them.
Included below are some examples of the methods and key audiences that the CCG includes within its engagement activities.
If you would like to know more about commissioning in the NHS, our events are also a great way to learn about and understand what we do.
The diagram below gives an example of our stakeholders who are involved with the work of the CCG more broadly
Supporting staff in the CCG
As part of the on-going advice and expertise that is provided to Commissioners and colleagues across the CCG, staff from the Engagement team have delivered presentations as part of routine briefing sessions for staff. This was used to help enhance or reinforce the knowledge individuals have regarding the requirements around engagement or consultation activity and the support that is available within the organisation.
NHS North Durham CCG has events and opportunities throughout the year which enable local people to become involved in shaping local services.
These can include topic-specific focus groups, workshops and online surveys alongside stands and activities and events throughout Durham, Chester-Le-Street and Derwentside.
The CCG’s Governing Body and Primary Care Committee meetings are open to the public, as is the CCG’s Annual General Meeting.
The CCG is committed to ensuring that any public involvement event it holds caters for the needs of all local people and therefore provides:
- British Sign Language (BSL) interpreters on request
- Hearing loops within event venues
- Wheelchair accessible venues
- Halal / vegetarian catering where possible/ required
- Language interpreters on request
- Papers/ agendas in accessible formats including large print on request