New Community Services

The development of an Integrated Community Service across County Durham supports a shared commissioning vision to improve access, continuity and coordination of community-based health and care services for the local population. Here will share with you details of that journey.

Our Vision for integrated care


To deliver the right care to you by teams working together

To help you and those in your neighbourhood lead a healthy life

To build on existing teams already working together to help  you stay well and remain independent

To provide improved services closer to your home

To provide teams of services working with GP practices to support your needs

To improve access to information and advice for you to make informed choices

Briefings issued

Please find attached the briefings that have been issued to our stakeholders and added to our news section on our website.

This section will be updated as the briefings are issued.

Briefing 1 PIN Community Services Procurement What It Means

Stakeholder briefing full tender FINAL 71117


Timeline Briefing Jan 2018

Announcement of contract awarded April 2018

ACN Bulletins

ACN edition 1

ACN edition 2

ACN edition 3

ACN edition 4


ACN edition 6

Integrated Care Partnerships Bulletins


TAPS (Teams Around Patients)

Teams Around Patients (TAPs) and the reshaping of care around them increasing the responsibility and accountability for a defined (registered) patient population.

PCH Team Level


Patients – Community Services Questionnaire

REPORT – Community Services Reprocurement 2017 Engagement FINAL


Patient Experience form

If you have any experiences you would like to share – please full in this short survey before January 15th

We will produce an updated report by the end of  January 2018.